Translator: Nyoi-Bo Studio
Editor: Nyoi-Bo Studio
For Lin Yao, this Wednesday was destined to be an extraordinary day.
But before she could even feel joy over being allocated a part of the customer base, she was hit hard.
Among the batch of DUBAI goods Lin Yao was preparing to ship, two of the models were wrong.
Mechanical products were somewhat different from other products. Many products were standard parts, and customers often placed orders based on the original factory’s serial code (OE.NO.) or the serial number of a well-known enterprise.
These numbers usually had a fixed format, and they appeared very similar. The difference between one number or letter meant a completely different product. If it wasn’t carefully handled, it would be easy to make mistakes.
Moreover, SAADH, the customer in question, purchased more than 80 models of products, of which 6303RS and 6303RT, Lingyun’s order form for the Hengya factory became 6030RS and 6030RT.
This order form consisted of more than 80 models, and the contract alone consisted of dozens of pages. Many of these products had similar models and were the same price, so they were more prone to mistakes. It was also difficult to pinpoint the mistakes afterward, thus such a mistake happened.
After getting Hengya’s shipping details, Lin Yao had planned to notify the customer that the products were finished and shipment could be arranged at any time when she discovered this issue.
Fortunately, although something went wrong, it was always possible to remedy the situation after consulting with the factory.
This matter already exceeded the reach of her ability/authority, so she immediately reported this problem to Lin Yun.
It’s just that Lin Yun’s reaction was completely different from what she had expected.
When Lin Yun saw SAADH’s order form and Lingyun Industry’s order form for Hengya Machinery, the dissatisfaction and anger that had been building up inside her finally erupted into an outburst of rage.
“Look at what you’ve done!”
Lin Yun’s eyebrows rose as her expression grew austere, and the exquisite features on her beautiful face were violently contorted by anger.
“This is the first order placed by SAADH company and it was a trial order. Although the quantity wasn’t large, it was still extremely important. Look at what you’ve done, if we can’t even ship correctly, how would they dare order from us in the future?”
Lin Yao was stunned. This shipment batch was still in Hengya Machinery’s warehouse and wasn’t even shipped out yet, nor even booked for that matter, and the customer had no idea. The purpose of her coming to Lin Yun was to remedy the mistake as soon as possible.
She was about to speak, but Lin Yun snorted disdainfully.
Lin Yao stared at Lin Yun in disbelief, only to find that Lin Yun was also staring at her. To be more exact, she was glaring at her.
Lin Yun glared at Lin Yao fiercely. “Think about it, how many mistakes have you made since you came to Lingyun Industry? I’ve never held you responsible for them.”
Lin Yao had always been a bit fearful of Lin Yun, and an angry Lin Yun was even more difficult to deal with, but in this case, she had no choice but to speak up. “Director. Lin, I…”
Lin Yun’s face was contorted, her eyes were sharp, and her tone was extremely menacing. “I always thought you were simply too young and was therefore still immature, but after you start to gradually mature, everything would be fine. What about you, what were you doing all day, thinking about all day? How could you betray my trust in you?”
Lin Yao was speechless.
If she wasn’t willing to let bygones be bygones, it was true that Lin Yao did make some low-level mistakes when she first entered the company.
For example, in the contract she made, she omitted a digit of the supplier’s phone number, and after filling in Lingyun’s address, she forgot to add the postcode, and so on.
Sometimes she rushed too much. After drafting the contract, she only focused on checking the product, quantity, unit price, packaging requirements, delivery time… these terms, and as for the phone numbers, addresses, postcodes of the buyers and sellers… she just skimmed over them before handing it over to Lin Yun for a signature.
After Lin Yun discovered and pointed out these problems, she immediately re-signed the contract.
Her mistakes, in addition to wasting Lin Yun’s “precious” time, wasted only a few sheets of A4 paper and ink and caused no other losses.
Lin Yao also learned her lesson later on. Although her workload had been rising recently, she hasn’t made any mistakes besides this shipment.
“But…”
Seeing that she still wanted to refute, Lin Yun felt the rage inside her boil even more intensely. “What ‘but?’ Don’t try to argue with me! What can you do besides arguing with me? Don’t think that I’m like Mr. Wen, and you can fool me by flattering me. Want to fool me? Impossible!”
Lin Yao didn’t expect that when Lin Yun became angry, she became irrational and unreasonable. She even rivaled the hot-tempered and unreasonable vice president from Tianfeng Company.
Lin Yao didn’t want to, nor could she, butt heads with Lin Yun, so she had to wait until she finished scolding her.
“Director Lin, I asked Hengya’s Miss Zhang. They have 6303RS and 6303RT in stock in their factory warehouse, but Miss Zhang didn’t agree to exchange it with me. If you personally call, perhaps it could be negotiated.”
Why did Lin Yun need to call to negotiate?
The order was originally placed under Lin Yun’s name. As an office staff member/merchandiser, she didn’t have the authority to change the orders her boss placed. If Lin Yun personally handled the matter things would be different.
In any case, if Hengya still refused to agree to the replacement even after Lin Yun came forward to negotiate, then Lingyun Industry could also order two more products, so at least the customer wouldn’t be adversely affected.
Furthermore, this was only a trial order from SAADH, and the quantity of the purchase wasn’t that much, especially of those two models, which were only 10PCs. The unit price was 6/PC, so the total value of the two products was 120 yuan.
It’s just that even if the amount was small, it wasn’t something that the internal staff/merchandiser could arbitrarily decide, and that was why she hastily came to report this error to Lin Yun.
If she could think of it, how couldn’t Lin Yun think of it as well?
But Lin Yun chose to indiscriminately and unreasonably chide her.
Lin Yun sneered, and her cold eyes didn’t have the slightest hint of warmth. “Since something went wrong, you have to have the courage to bear the responsibility, but how come you always think about shirking responsibility? Lin Yao, you’re really disappointing.”
Even someone of the mildest temperament wouldn’t be able to handle being demeaned by Lin Yun like this, but Lin Yao?
She was furious.
If she wasn’t willing to let matters go, this contract had Lin Yun’s name signed on it, which meant that the person handling it was Lin Yun herself.
In addition to Lin Yun’s signature, a few words were written in a conspicuous area above the contract: “TO: Hengya Machinery Zhang’S”
The handwriting style was well-structured and well-defined, and rather distinct—it was easy to tell that it wasn’t Lin Yao’s handwriting.
In other words, Lin Yun had let someone else handle this contract!
Lin Yao originally thought that since the problem had already occurred, she should think about how to solve it, how to remedy it, how to minimize the loss, and the rest didn’t matter.
She sighed inside. She didn’t want to involve Jian Wen at this time, but she had no choice!
“I wasn’t shirking responsibility.” Lin Yao explained matter of factly. “Director Lin, this contract for Hengya wasn’t drafted by me. I’ve been too busy the past few days. You asked Jian Wen to draft this contract.”
The noisy office suddenly fell silent for a few seconds.